Winissimo Casino Login: Sign In to Your Account

How to sign in to your Winissimo account

Signing in starts from the Log In link. It opens the login screen where you enter the email address registered to your account and your password. Take care to use the same email address that you used when the account was created.

1. Open the login screen

   Select Log In to open the sign-in form.

2. Enter your email address

   Type the registered email address linked to your Winissimo account.

3. Enter your password

   Add the password you chose for the account. Check that the characters are entered correctly.

4. Sign in

   Submit the details using the login control on the screen to access your account.

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After you sign in, the My Account link lets you update your personal details. Keep your account information current so that your account records remain accurate.

Forgotten password? Reset access in a few steps

You can request a new password from the login screen without entering your current password. The reset process uses the email address registered to your account.

1. Enter your registered email

   Type the email address associated with your Winissimo account in the login screen.

2. Select Forgotten Password

   Choose Forgotten Password to start the password reset process.

3. Open the reset email

   A reset link is sent to the registered email address.

4. Set your new password

   Follow the reset link and complete the on-screen instructions before signing in again.

If you enter the wrong email address, the reset message will not reach the inbox connected to your account. Enter the address carefully, then allow time for the reset email to arrive before trying the process again.

• Use the email address registered to your account.
• Select Forgotten Password from the login screen.
• Use the reset link sent to your email.
• Contact support if the registered email is inaccessible.

What you can do after you log in

Signing in gives you access to the account area connected to your Winissimo Casino profile. The My Account link is where you can update your personal details after entering your login information.

Your account also gives you access to player controls designed to help you manage how you use the service. These controls include deposit, wager and loss limits, as well as time-out, session expiry, reality check and self-exclusion options.

Limits apply at network level across all accounts held within the network. The daily window covers the last 24 hours, the weekly window covers the last 7 days and the monthly window covers the last 30 days.

You can manage limits through the Account or Play Responsibly area after signing in. A later request to change a limit takes effect 24 hours after the request. Self-exclusion can be requested by contacting support by email.

How your login and account data are protected

We are licensed and regulated in Great Britain by the Gambling Commission under account number 39335. Your account access sits within a service that uses 128-bit Secure Socket Layer encryption and firewall technology, with data transferred to protected servers.

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A secure login depends on entering your details in the official sign-in screen and keeping your account information private. We do not offer credit accounts under the licence, and you must be 18 or older to use the service.

• Use your registered email address when signing in or resetting your password.
• Enter your password carefully in the login screen.
• Use the Forgotten Password option if you cannot sign in with your current password.
• Contact support if you cannot access the email address connected to your account.
• Use the account controls available after sign-in if you want to set deposit, wager or loss limits.

When you cannot use your registered email

Your registered email is used for password resets, so access to that inbox is important. If you have forgotten the email address connected to your account or can no longer use it, our support team can reset it.

Support is available 24 hours a day, 7 days a week in English. You can contact the team through live chat, email or the contact form. Explain that you cannot access the registered email and provide the account details requested by the support team.

1. Choose a support channel

   Use live chat, email or the contact form to contact the support team.

2. Explain the access problem

   Say that you have forgotten the registered email address or cannot access that inbox.

3. Follow the support instructions

   The support team can reset the registered email so that you can use your account access details again.

4. Reset your password if needed

   Once the email address is available again, use Forgotten Password on the login screen if you also need to set a new password.

Support can also help with general account access questions. Live chat, email and the contact form are all available around the clock, so choose the method that suits you.

Set safer play controls from your account

Once you are signed in, you can choose daily, weekly and monthly gross deposit limits, gross wager limits and loss limits. A monthly net deposit limit is also available and works independently from the gross monthly limit.

Gross deposit limits count every deposit in full and are not reduced when you make a withdrawal. The monthly net deposit limit deducts withdrawals from deposits. For example, if you deposit £100 and withdraw £30, £70 counts towards the monthly net deposit limit.

You can also use time-out, session expiry and reality check tools. Short-term and long-term self-exclusion are available, and a self-exclusion request can be made through email support.