Cookies Policy

What cookies are and why we use them

Cookies are small text files placed on your computer, phone, tablet or another device when you visit a website. They allow the site to recognise your device, remember certain information and support particular functions during or after your visit. We may also use similar technologies that store or access information on your device in a comparable way.

Some cookies are placed by us, while others may be placed by service providers working on our behalf. A cookie may last only for the time that you keep your browser open, or it may remain on your device for a longer period. The length of time depends on its purpose and the settings applied to it.

We use cookies to help Winissimo Casino operate as intended and to make the site easier to use. They can support sign-in and account functions, help us understand how pages perform, remember choices you make and help us assess the effectiveness of our communications where this is permitted.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be connected with information linked to your account or device. We handle that information in line with our privacy practices and applicable requirements.

We distinguish between cookies that are needed for the site to provide a service you request and cookies that are used for optional purposes. Where consent is needed, we ask for it through the cookie notice or settings available on the site. You can change your choices later using the same controls, subject to the limits described below.

The types of cookies we use

The names and duration of individual cookies may change as the site develops. The categories below describe the purposes for which cookies may be used.

Strictly necessary cookies

These cookies are needed for essential site functions. They generally cannot be switched off through our cookie settings because the site may not work properly without them.

Keeping you signed in while you move between account pages, where that function is available.
Supporting secure account access, fraud prevention and the protection of transactions.
Remembering your cookie consent choice so that the site does not ask you the same question on every visit.
Supporting essential cashier, account or session functions requested by you.

Performance and analytics cookies

These cookies help us understand how the site is used and whether it is working effectively. They provide information about activity on the site, usually in an aggregated or coded form, so that we can identify problems and improve how pages operate.

Measuring how quickly pages load and identifying technical errors that may affect your visit.
Counting visits or looking at which pages are used most often, so that we can assess site performance.
Understanding how visitors move through the site, without needing to know who an individual visitor is.

Functionality cookies

Functionality cookies remember choices or settings that make the site more convenient. They are not always essential, but turning them off may mean that you need to make the same choices again during later visits.

Remembering a language, display or other preference selected on the site.
Keeping a non-essential setting in place while you use different pages.
Recognising that you have already seen a particular notice during a visit.

Marketing cookies

Marketing cookies may help us understand whether communications or advertising are relevant and effective. They may be used to measure activity linked to a campaign, limit how often an advert is shown or help identify whether you have already seen a particular message.

Recording that an advert or campaign message has been displayed, so that the same message is not shown repeatedly.
Measuring whether visitors arrive at the site after interacting with a marketing communication.
Helping us understand general interests or campaign performance, where this use is permitted and you have given the required consent.

You can refuse optional marketing cookies through the cookie notice or settings on the site. Refusing them does not stop you from using essential account or gambling functions, although you may still see general communications that are not selected using cookie information.

How to manage your cookie choices

When you first visit the site, the cookie notice may allow you to accept optional cookies, reject them or choose categories individually. The options shown depend on the cookies in use at that time. You do not have to accept optional cookies in order to make a choice about them.

You can use the cookie settings on the site to change your choices after your first visit. If the settings are not immediately visible, look for the cookie controls in the site menu, footer or notice displayed when cookie preferences are available. Changing your choice may not remove cookies that have already been placed, so you may also need to clear them in your browser.

Your browser also provides controls for cookies. Depending on the browser you use, you may be able to view stored cookies, delete selected cookies, delete all cookies, block cookies from particular sites or block all cookies. You can usually find these options in the browser's privacy, security or site settings.

Open your browser's privacy or security settings.
Look for the section covering cookies, site data or stored website information.
Choose whether to allow, block or delete cookies, and apply the setting.
Return to the site and use the cookie notice or settings to confirm your optional choices where available.

Browser controls apply to that browser and device only. If you use more than one device or browser, you may need to set your preferences separately. Deleting cookies can also remove saved choices, sign-in information and other settings that you previously selected.

What happens if you block cookies

You can block or delete cookies, but the site may not work fully as a result. Strictly necessary cookies support core functions, so blocking them may prevent you from signing in, moving between account pages or using parts of the cashier. It may also affect security checks and the way your session is maintained.

Blocking performance, analytics, functionality or marketing cookies should not normally prevent essential account functions. However, the site may not remember preferences, notices may appear more than once and we may have less information about technical problems or general site use.

If you block all cookies and experience difficulty, check your browser settings first. You may need to allow strictly necessary cookies for Winissimo Casino, clear old site data and then open the site again. We cannot guarantee that every function will be available when cookies are disabled.

Questions about this Cookies Policy

If you have a question about the cookies we use, the choices shown in the cookie notice or the way to change your settings, contact us at support@winissimo-casino.co.uk. You can also contact us through the live chat on the site.

When you contact us, please explain the issue clearly and tell us whether it concerns the browser, device or account function affected. We may need to ask for limited information to locate the problem, but do not send your password or full payment details through email or live chat.

We may update this Cookies Policy when our site, technology or cookie practices change. The current version will be made available on the site, and the date or other identifying information shown with the policy may help you see when it was last updated.